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| Parts
Ordering, Locating and Retrieval
A
key aspect of maintaining high customer satisfaction scores
is having immediate access to the
most commonly needed parts and accessories.
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is the greatest parts department challenge and we accomplish
this four major ways.
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Huge
inventory of computer selected, frequently needed
parts in a 30,000 sq. ft. parts warehouse.
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Overnight
Delivery.
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We
have a fleet of parts pickup and delivery vehicles
which circulate throughout North County to acquire
needed parts.
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We
have daily arrivals of commonly needed parts from
local parts warehouses.
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Parts Counter Hours:
Monday thru Friday 8:00am - 5:00pm
Saturday 7:00am - 4:00pm
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Our
fully integrated in-house computer system also maintains
and refines our entire parts inventory and technical information.
One feature of this system is that we offer our customers
information and materials that can be printed for them
to take, for our "inspired-do-it-yourselfer"
who needs a little direction and help. Since we offer
so many models of hyundai products over the years, there
are virtually millions of parts that could be needed at
any time. Our system is linked to the manufacturer and
continuously analyzes what parts are frequently needed
buy our customers and what trends may be occurring nationally.
Additionally, this system also assists in the locating
of hard to find parts. |
We
maintain a staff of courteous and knowledgable
parts professionals who are always ready to help you with your
needs. |
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