Purchased a 2019 Super Duty from Heller. Cory Bellot was my sales agent. Very professional and conscientious. The entire staff at Heller was very good to deal with. Will be referring friends and family when interested in Ford automobiles. Very good overall experience.
The interaction my wife and I had at Heller Ford, El Paso IL confirmed to us that there are still dealerships out there that genuinely care about the customer. From the Sales Manager on down we were treated very well. The sales rep, Noah Kilmer and the Finance Officer Jason were very knowledgeable and courteous. I have dealt with dealerships in Springfield and Taylorville IL that have obviously outgrown there level of competence. Heller Ford puts their competitors to shame. We left Heller Ford with a new car that we understand and trust it's functional and operational abilities. That is all due to the extra effort put forth by Noah.
Pete and Neil were great to work with. Finding a truck the fit my needs at the price I was looking for. Above and beyond normal customer service. Great response time to questions/concerns I had.
Very pleasant & not pushy at all . Straight forward Everyone was very nice .? no pressure
Great sales person. Very honest person
Heller experience was so easy!! Was able to text, email, and call before going to dealership. I wanted all info in order before test driving cars. I was specific in what I wanted and they were great in getting what I wanted. Would recommend to anyone look to buy new or used. Mike Bigger went above and beyond.
Mike Bigger made it happen, we purchased 2 new vehicles from him with little pressure even though it felt like I ate a box of nails. Mike was honest and straight forward no funny math. Worth the drive to be treated fairly and get a great deal on two new cars. We will be back in a couple years. Thanks Mike & KrisSmith Family Indiana
One of best Ford dealership in MIDWEST. I wish I can give you more then 5 stars! JOHN BROWN is my GEM. I did my homework online and know which car I want. I just walking and found JOHN as my sale rep. He was very polite and answer all question in timely fashion. He even came out and showed us all features that car has. He even give us quick tour of facility and showed us all department for future use. He made our process very quick and pleasant. He is definitely our NEW FORD GUY!
Heller Ford did a fantastic job of getting me my new Ford F-150. The sales staff was courteous and did not pressure me. The price was right and haggling was almost nonexistent. I will definitely buy from Heller again.
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