Customer Testimonials

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Google Apr 17, 2021

Very impressed with the salesmen. Bought a new car from here and will not be going elsewhere again! Thanks so much!

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Cars Apr 17, 2021

Everything went very well. It was a smooth process. I bought this vehicle from Mid - Michigan. The whole process lasted only few days! Great prices!

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Google Apr 15, 2021

Excellent customer service purchasing our 2020 Fusion. Jeff Moline did a great job taking care of us Thanks

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DealerRater Apr 15, 2021

The people at Heller ford in El Paso were great, I got lre approved online e and was o lying there for about 45 minutes. The salesman was helpful throughout the process, he sent texts and pictures and helped with any questions I had. Overall great exsperiance.

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Google Apr 14, 2021

I typically use my commercial Ford guy in Indiana but with inventory low I called about 30 dealerships all with terrible customer service. I got ahold of Cody at Heller Ford and he made it super simple. Showed up with a check 30 minutes later I’m on the road with a washed vehicle and a full tank. I will be a returning customer.

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Google Apr 13, 2021

We purchased a 2020 Explorer from Heller Ford on April 7th. Tyler Wright was our salesman and he did an outstanding job providing information on the 2020 Explorer inventory and providing pictures of the vehicles we were interested in buying. Tyler also used the pictures we sent of our trade-in to get the best price possible. It was a 4.5 hour drive to the dealership and Tyler was immediately available to help facilitate a smooth buying experience. We arrived at the dealership at 2:30PM and were driving out of the dealership with our Explorer in less than three hours. Outstanding service!!

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Google Apr 11, 2021

Recent completed an out of state purchase through Heller and they were great to work with. John in sales was super responsive, easy to communicate with and even came in after hours to help load my truck up with the shipper. Five star service and made buying sight unseen from a distance worth it! Truck arrived as advertised and I couldn’t be happier!

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Google Apr 10, 2021

I went to Heller & worked with Monte Gregory. Awesome guy & prefect experience. Fast, friendly, no pressure experience. I couldn’t have asked for a better outcome! Look up Monte you won’t be disappointed!!!

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Google Apr 10, 2021

We LOVE our new truck from Heller! We keep finding new and unexpected goodies and gadgets we didn't expect. Our salesman who sold us the truck, Pete, was excellent, as was the salesman who helped me prepare for our appointment (so sorry you had to leave that day Brandon!). We'll be back!

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Google Apr 10, 2021

One of the best experiences I ever had buying a vehicle. Ross and staff were excellent and I will be telling family and friends about Heller Ford.

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Google Apr 5, 2021

My wife and I drove up from north Texas to make a trade for the exact Explorer ST we wanted. I called the dealership this past Tuesday. Then by Friday we were headed to the dealership. Crazy? No LOL it was that good of a deal!!! Raef, our sales rep, made this entire process the easiest car buying process my wife and I have ever been through! Kris, our finance representative ensured we had the best deal possible. Everything but signing papers was done over the phone. They gave us a very good deal on our trade and we could ...

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Google Apr 4, 2021

Thanks for the great deal on the F150.

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DealerRater Apr 3, 2021

My experience at Heller Ford was the easiest car buying experience that I have ever had. I was in and out with the vehicle I wanted in less than an hour. My salesman Tyler moved the process along. I am really enjoying my new Ford Bronco!

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DealerRater Mar 9, 2021

Dealership has a lot of vehicles to work with. All of the salesmen and women are very helpful. They’re very knowledgeable. Would recommend to a friend.

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DealerRater Mar 9, 2021

I found the car I wanted on a web site and bought it completely remotely. My dealings with Rich Tom were only via email and phone. Rich was incredibly easy to deal. There was no sales pressure. He was very responsive to every question. When I said I needed time to think about the purchase, he waited for me to get back to him. They took care of shipping the car to me and it arrived within 2 days. Most importantly, when I had a question after the car was delivered, the team was equally responsive as before the purchase.

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DealerRater Mar 9, 2021

My experience at heller Ford was fantastic. I went there in search of a truck. Wasn’t sure what I wanted. Had some things I needed to have on it, the salesman Mike B was amazing. He asked what my price range was, what I needed and what I could live without. He let me drive an Ecoboost and a 5.0. My mind was set on a 5.0 but Mike said to definitely check out the Ecoboost. I was amazed at the salesmanship of Mike. Not once did I feel pressured to make a purchase and felt like they did everything in ...

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DealerRater Mar 9, 2021

Found truck on Car Gurus. Drove 3 hours to this dealership cause I didn't see anything I liked locally. A couple of the big dealerships in my area seemed a bit high on their vehicle listing price for what I was looking for. Most dealerships only had one example of the truck setup I wanted. Heller had three examples in stock. Took the chance and drove the 3 hours. Glad I did.

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DealerRater Mar 5, 2021

Jim Fike was great. He was flexible and understanding about my apprehension to purchase a vehicle from out of state. The team at Heller made it easy for me.

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DealerRater Jan 14, 2021

Entire experience was amazing. We switched gears on the vehicle that we wanted and they were easy to work with and got it for us

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DealerRater Dec 18, 2020

Found my truck through Autotrader. Talked with Rich Tom on the phone and he did a video walk around of the truck I wanted . Got me financed and had truck delivered to my door. Truck was nicer than I expected! First vehicle I bought without physically seeing or driving but I am very satisfied! I am 7 hours away from the dealer. Thank you Heller Ford and Rich!

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DealerRater Dec 15, 2020

I was looking for a new F350 , they did not have what I wanted on the lot ,but they went out of there way to find me nearly exactly what was looking for and I am very happy with. the truck

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DealerRater Dec 6, 2020

I’ve been looking for a truck for months with no luck and one trip into Heller I left with exactly what I wanted. Monte found multiple that matched what I was looking for and we narrowed down from there. Awesome guy to work with and will definitely contact him next vehicle I buy

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