The Heller Ford experience is top notch! The staff are friendly and professional. They take time to listen and ask questions of you--identifying and keeping your tastes in mind. I worked with Rich Tom. He was highly knowledgeable about the F-150 line of trucks. Rich was responsive to email and phone messages. He even served as an advocate. When it's time for another vehicle, I will go back to Heller and search out Rich!
Good folks in the quick lane
The best car buying experience I've ever had and so quick! Brandon Baker was extremely helpful and kept me calm in a stressful time. I would recommend Heller to anyone looking for a vehicle.
Simple and easy process. No surprises. Felt like we got a fair deal and even got an extra $2500 ford rebate after we agreed on price.
I had a great experience at Heller Ford in El Paso IL. My salesman was Ross Ketcham. Ross did a really nice job explaining the new 21 F150 to me. He was patient with all of my questions. He was very knowledgable and very helpful after the sale. He walked me through all of the features in my new truck and set up all of the electronics. Cody Boarman the business manager also did a great job walking me through the financial process. Very happy with my buying expirience!
My wife and I were traveling thru on the Saturday of Labor Day Weekend in our Class C Motorhome. We were having a problem with the front end breaking. They were overwhelmed with customers. However Ryan, Rich, Nic and his mentor quickly and graciously responded. They fixed the break problem and assured us we’re were safe to go. Thanks to Heller Ford and these guys for working extra hard that day. We traveled to Canon City CO. On one of the following days we traveled 14 and no problems. Great Job!
In my history of purchasing 35+ vehicles, I have never had an easier experience purchasing a vehicle. Mike Bigger was extremely pleasant to work with, and one of the quickest deals I've ever been through. If you are looking for a new ride, contact Mike and you'll be pleased compared to other dealerships throughout the Midwest.
I am very please with Heller Ford. I drove a couple hours to find a vehicle and wile inventory was short, Pete Oldham was amazing. A friend recommended him to me, and with this recommendation Pete worked with me, with my budget, and got me into my 2015 Ford Edge. The car is amazing. I’m absolutely in love with my car. If anyone is looking to get a new or used vehicle I highly would recommend Pete to anyone. He’s kind, has a big heart, and makes sure you get what you want. He’s not one of them ...
This was the first time that buying a car was a pleasant experience. With the lack of inventory I missed out on a few, and drove two hours each way a few times. Jody, the salesman, knew my needs and suggested a few. He suggested what he thought I needed and respected the budget I told him. Would drive 2 hours again to buy from them. Highly recommend the Heller family of dealerships.