Best car buying experience ever!! NO pressure, we were treated like family and/or a friend. We will be back for our next car!! Thank you, Heller Ford!!
Having previously been in car sales, I'm well aware of the processes employees are asked to follow. Heller does it right!A quick internet search will reveal that whatever vehicle you are looking for Heller's price starts thousand's cheaper than other local dealerships. This means the negotiation phase is swift as the vehicles are indeed priced to sell.Having previously worked with my sales rep, Rich Tom he would reach out exactly once a year the last three years, simply reminding me he was still at Heller's should I have a car need. Talk about low pressure but consistent!Jim Baietto in Sales and Jason McKeon with Finance were both wonderful to work with as well! Best car buying experience I've had yet!Definitely recommend!
The car buying process was amazing. It could not have been a better experience. It fact, there was no long process at all. Jeff Moline at Heller Ford took great care of us. He treated us like one of the family. We never felt pressured at any point to purchase any of the trucks, jeeps we test drove. If you are the type of person that dreads the car buying experience the team at Heller will change your mind. They are honest, helpful and respectful. Everyone should experience the Heller Ford style of car buying. THANK YOU to Jeff and the team!
The online shopping provided us enough information so that we could decide if we wanted to make contact with the dealer. My wife interacted with a sales associate online and scheduled a visit to see the car we were interested in. The car was up front and ready for viewing and a test drive. Austin answered our questions and found answers if he didn’t immediately know the answer. The interaction was a conversation focusing on our needs and not a pressure sales approach. We decided to trade in our vehicle and purchase the car they were selling. The negotiations were very civil and we feel our trade in was valued correctly and we got a fair price for our buy. The finance portion of the dealing was smooth and they coordinated with me and my credit union very efficiently. The pickup and went effortlessly and we felt like a valued customer. They made sure to make themselves available even after the sale if we had questions. My wife and I agree we buy from Heller again.
We found a great car for a great price at Heller Ford, El Paso, IL. Corey Bellot, our sales rep, was always helpful, very interested in meeting our needs, and fantastic to work with. Between Corey in sales and Chris who handled the final paperwork, we had the best car buying experience of many years. We look forward to working with Corey, Chris and Heller again.Glenn of Freeport, IL
Looked for a Super Duty 350 for towing my horse trailer and looked everywhere that had the fifth wheel hitch and electrical in the box. Many dealers in the Chicago area don't include this in their package. The buying process was simple without any high pressure sales pitch. The price on the internet was the price I paid. Extremely happy with the rear glass defroster and heated mirrors on the STX version. Although very high tech Ill get the jest of everything as time goes on. I would recommend to anyone to take a ride out to EL Paso Illinois and see the array of autos this dealership has.
Heller Ford is absolutely fantastic!! My husband and I bought a new truck Wednesday. Our salesman Cory Bellot was very professional, personable! We will most definitely be forever customers with Heller Ford!! Great experience.. Thank you so much Cory
in and wasn't quite ready to take home. They delivered the vehicle to us in a few days, that's service!!
Everyone there will make car buying easy! They'll even make sure your comfortable!